With the recent media focus on cybersecurity, whether it is talk of Russian hackers scheming to influence US presidential elections, or the pervasive pressure to comply with GDPR or HIPAA (healthcare privacy regulations) or other consumer data privacy requirements, “encryption” is one of the solutions that is often introduced. When sending email, email encryption can indeed protect your strategic dialog from potential exposure, and its mere use... Read more...
The constitution provide certain privacy rights. Attorneys and their clients generally enjoy extra protections on privacy with “privileged” correspondence. But what happens if the information is inadvertently exposed? There are all sorts of pitfalls that can expose your sensitive information. Here are some shocking ones. File sharing services can cause waiver of attorney-client privilege if files are not send with an encrypted link.... Read more...
More than one in twenty Americans have voluntarily submitted their genetic code – the map of who they are personally and physically – to an Internet company. Most people were lured by cute TV ads creating curiosity about heritage. Your DNA is a genetic code defining your traits. Without boring you on the biological aspects of this, the DNA submission may unknowingly and irrefutably connect you to relatives (newfound siblings, parents, etc.) that... Read more...
If you are sending a zillion newsletter or marketing emails, sure, email marketing platforms make it easy to manage your email list; and many do provide some basic tracking information. But how reliable is this information? Should it be relied on important business email or important notifications? No. Why not? First, many of these email marketing platforms base their tracking on whether images in the email where displayed or not. If you are sending... Read more...
In the final part of our three part series on common misconceptions about email delivery, we’ll discuss a type of system that many attorneys use and believe can prove fact of e-delivery. Some attorneys send (or advise clients to send) disclosure documents using a link-retrieval system. The recipient receives a link to download the document. A record of the delivery of the disclosure document generally would protect the sender in certain future disputes... Read more...
Most disputes center on who said what to whom and when. When an email gets lost without the sender being aware, the entire conversation or negotiation can derail, and there can be serious financial and/or reputational damage as a consequence. Have you ever been in a situation where an email vanishes? Part 2 of “Common Misconceptions about Email Delivery” prepares you in case delivery of your (or a client’s) time-dependent email is disputed.... Read more...
Most would agree that “who said what when” is at the centre of most disputes. In today’s email-centric world, many turn to their “Sent Folder” or “Inbox” to demonstrate who said what when. They may forward these emails to the people with whom they are in dispute, or may print the email to serve as their record. Before relying on this simple text record, it is essential to consider how it will stand up to scrutiny if its content authenticity,... Read more...
Have you, your staff, or a client ever sent an important email that the recipient claimed he or she did not receive? Over the next three weeks, Tech Essentials will explore common misconceptions about email delivery that will prepare you in case delivery of your (or a client’s) time-dependent email is disputed. Let’s get started with a few pervasive misconceptions. 1. I did not get a bounce notice, so I know my email got there. This is a false... Read more...
We all send emails — some trivial and others that are incredibly important or time sensitive. For the important email messages, how do you know – and prove – that your email was delivered? Take this short quiz to see whether you truly understand how email delivery works. Take the Quiz! Question 1: I did not get a bounce notice, so I know my email got there. True/False Question 2: I copied (cc’d or bcc’d) myself and got the copy... Read more...
Most law firms, legal professionals, and other professional consultants whose jobs involve heavy use of sensitive documents, understand the risks and potential embarrassment of having excess metadata stored within documents. Metadata contains the identity of those who edited the document, the time and frequency of edits, commentary, the document template and file location, and, in some cases, deleted text. Three of the five industry leading metadata... Read more...