17 Jan 2010

Global Reinsurance: Beware the Humble Email


With electronic messaging central to (re)insurance market development, a simple email could now be a pivotal part of any contract or policy amendment. All the more reason, then, to be sure that a message has been received: an email that fails to arrive could spark an expensive dispute.
“Those in insurance and reinsurance who understand this risk are holding their breath, knowing it is only a matter of time before there is an email-related dispute or misunderstanding,” said RPost’s chief executive, Zafar Khan, who is due to speak at an event hosted by the International Underwriters Association in London, in December. Khan will outline key myths about emails and describe how the industry can be more secure about its messaging. The perils of Rickrolling are not said to be a topic for discussion.